Selection of arrows for sketchnoting
The experience of AI
AI is not just a technology, it also creates an experience. So for organisations going through an AI transformation, simply adding AI components to your products and services is not enough. You also need to consider the human experience of interacting with AI for your employees, customers and wider stakeholders. Direct interactions As workers and …
The DiD innovation framework
DiD is a simple framework for promoting innovation in your organisation. It starts with the definition of an outcome and requires a cross-functional team with the space, resources and autonomy to work towards the outcome, using short, iterative loops. Starting in Discovery, the team builds context and understands the problem to be solved. After building …